The Information and Communication Technology Unit (ICTU) provides support to regional employees and Division Information Technology Officers (ITOs) to ensure quality services through delivery and deployment of ICT-enabled solutions and services.
SPECIFIC FUNCTIONS:
- Comprehensively monitor complete and timely compliance of the Regional Office units and SDOs to the national and regional-related policies on ICT
- Provide appropriate technical assistance to Regional Office units, and SDOs
- Adopt an ICT Plan aligned with DepEd Information Systems
- Strategic Plan (ISSP) responsive to regional needs
- Design and develop ICT systems to automate/ enhance/ maintain Regional business processes
- Manage the maintenance of system and infrastructure
- Review ICT-related MOA/MOU/Contracts/ Service Level Agreement (SLA) and recommend appropriate action (in coordination with Legal Unit)
- Monitor and evaluate the compliance of partners as to stipulated provision in ICT-related MOA/ MOU/ Contract/ SLA
- Establish and maintain systems and processes geared towards administrative effectiveness and efficiency
- Promote a culture of excellence, innovation, and collaboration
- Conduct periodic monitoring and evaluation of office/staff performance for the provision of relevant learning and development programs